These sessions offer a safe, compassionate, and confidential space to talk, process, reflect, grow, and receive practical support for the challenges you are facing. They are designed to meet you where you are and to support you with care, respect, and clarity.
WHAT YOU BOOK
A Support Session may be helpful if you are currently navigating:
- grief and/or loss of purpose, dreams, a loved one.
- stress, emotional overwhelm, rejection, or life transitions,
- identity or self‑worth struggles,
- overcoming a traumatic event or experience,
- faith challenges and personal growth questions,
- goal setting and life direction,
- emotional regulation and healthier coping skills,
- encouragement, accountability, and practical tools.
These sessions are supportive in nature and paced according to your needs and capacity.
SESSION DETAILS
- Duration: 45-60 minutes
- Session Fee: R400
- Format: Online or in-person
- Availability: By appointment only
WHAT HAPPENS AFTER BOOKING?
Once the order has been completed online, and payment has been received, you will receive:
- a Welcome Pack,
- session preparation information,
- guidelines for our time together,
- an intake or reflection form to complete and send back to me a.s.a.p. (This is so that we do not use valuable session time on background information or personal history.)
- and your booking confirmation with session details.
Please allow a little time for the Welcome Pack and confirmation email to arrive. When you receive the forms, kindly complete them as thoroughly as possible and returned to hello@powercodeliving.co.za at least 24 hours prior to your appointment.
WHAT IS EXPECTED FROM BOTH OF US?
My Commitment To You
I will:
- create a respectful, compassionate, and confidential environment,
- listen without judgment,
- offer practical tools, guidance, encouragement, and support,
- respect your personal journey and pace,
- start and end sessions professionally and respectfully.
Your Commitment
As part of this session, I ask that you:
- arrive on time for your appointment – yes, online sessions too.
- participate honestly and respectfully,
- complete payment prior to the session,
- ensure you have a quiet and private space where possible,
- understand that growth and healing are a process.
IMPORTANT NOTES
- These sessions are supportive and educational in nature.
- They do not replace professional medical, psychiatric, psychological, or emergency services.
- If you are in immediate danger or crisis, please contact emergency or professional support services in your area.
COMMUNICATION & BOUNDARIES
- Session support is provided during your booked session time.
- If you need to reschedule, please contact me as soon as possible so we can make arrangements within reason.
- Emergency, crisis, or after‑hours support is not provided. If you are in crisis, please contact local emergency or professional services immediately.
CANCELLATION & REFUND POLICY
- Individual sessions: Cancellations or rescheduling require at least 48 hours’ notice for a refund or to move the session, unless alternative arrangements have been made with me directly.
- Cancellations made with less than 48 hours’ notice may be charged in full.
- If a refund is approved, it will be processed via bank payment. Bank processing fees, bank fees, and any exchange‑rate differences are non‑refundable and will be deducted from the refunded amount.
- Late arrivals will still end at the scheduled time to respect other bookings.
- No‑shows (missing a session without notice) are non‑refundable.
- All requests are considered within reason and handled with fairness and compassion.
SCOPE OF SERVICE & DISCLAIMER
These sessions are offered as Christian‑based counselling and ministry support, grounded in Biblical principles, prayer (where welcomed), and practical personal growth tools. I am attentive to each person’s comfort level and will always respect your boundaries regarding personal ministry.
These sessions are supportive and educational in nature and do not replace professional medical, psychological, psychiatric, rehabilitation, or emergency services. If you require medical, psychiatric, detoxification, rehabilitation, or crisis intervention services, please contact an appropriately registered healthcare or emergency professional.